Return and Warranty Policy

At ic-hat.com , we prioritize customer satisfaction and strive to provide the best shopping experience. In case of any issues with the product or dissatisfaction with its quality, we offer a flexible return policy to ensure your rights are fully protected.

Return Policy:

  • Return Period: You have the right to return the product within 14 days from the date of purchase.
  • Return Conditions:
    • The product must be in its original condition, unused, and undamaged.
    • The original invoice must be included with the returned product.
  • Return Process:
    • You can ship the product to our company’s address. Upon receiving and inspecting the product, we will refund the paid amount, excluding shipping fees.
    • Alternatively, you can visit one of our branches to return the product and receive your refund in cash.

Warranty Policy:

  • Most of our products come with a warranty unless otherwise stated on the product page.
  • Warranty duration varies depending on the product type and specifications.
  • The warranty covers manufacturing defects and does not include damages caused by misuse or accidents.

Important Notes:

  • Shipping fees are non-refundable unless the error was caused by us.
  • We recommend reviewing the product description and warranty terms before making a purchase to ensure it meets your needs.

We guarantee that all our products are original and covered by warranty. Your satisfaction is our top priority, and we are committed to providing you with the best solutions.

For additional inquiries, please contact our customer support team. Your rights are always protected.